Delivery

Fashionthings will send an order within one workday after it has been placed. Different prices and delivery times apply to foreign countries. The moment a placed order has been actually shipped out, an email stating a track and trace code will be automatically send. By means of this code it is possible to follow the status of the order concerned.

 

COUNTRY
SHIPPING COSTS
DELIVERY TIME

AUSTRIA

€ 14.99

1-5 business days

BELGIUM

€ 4.99

1-3 business days

BULGARIA

€ 19.99

1-5 business days

CZECH REPUBLIC

€ 14.99

1-5 business days

DENMARK

€ 9.99

1-5 business days

ESTONIA

€ 19.99

1-5 business days

FINLAND

€ 9.99

1-5 business days

FRANCE

€ 9.99

1-5 business days

GERMANY

€ 9.99

1-3 business days

GREECE

€ 19.99

1-5 business days

HUNGARY

€ 19.99

1-5 business days

IRELAND

€ 19.99

1-5 business days

ITALY

€ 9.99

1-5 business days

LATVIA

€ 19.99

1-5 business days

LITHUANIA

€ 19.99

1-5 business days

LUXEMBOURG

€ 9.99

1-5 business days

MALTA

€ 19.99

1-5 business days

NETHERLANDS

€ 4.99

1-3 business days

POLAND

€ 9.99

1-5 business days

PORTUGAL

€ 9.99

1-5 business days

ROMANIA

€ 14.99

1-5 business days

SLOVAKIA

€ 14.99

1-5 business days

SLOVENIA

€ 14.99

1-5 business days

SPAIN

€ 9.99

1-5 business days

SWEDEN

€ 9.99

1-5 business days

SWITZERLAND

€ 14.99

1-5 business days

VATICAN CITY

€ 19.99

1-5 business days

EXCHANGE & RETURN

Do you need to return an item? We are obviously more than willing to help you along in that process. Our warranty rules are listed below and you will also find a convenient step-by-step plan providing a clear overview of the process of returning any products.  

- 14 DAYS RETURN POLICY

Articles can be returned to the adress below within 14 days after receipt of the order. All articles must be returned unworn, undamaged and, insofar reasonably possible, with the labels attached.

Fashionthings

Zeelandhaven 6, 3433 PL Nieuwegein

- COSTS FOR RETURN SHIPMENTS

The costs for return shipments are at the expense of the sender.

- KEEP YOUR RECEIPT!

We strongly recommend to always keep the receipt for the return shipments until the return shipment is successfully completed. A return shipment is successfully completed as soon as the purchase amount is refunded into the bank account involved. Fashionthings is not responsible for packages that are lost in the mail without proof of shipping.

- WE SEND A CONFIRMATION

As soon as the returned articles are received, Fashionthings will send an automatic email stating a confirmation of receipt. The articles will be carefully checked for the status they must meet, prior to the execution of refunding. Then the return shipment will be systematically processed as soon as possible so the purchase amount will be transferred as soon as possible, no later than within 14 days after cancellation, into the bank account involved. You must contact the Fashionthings customer service when a return shipment is not processed with the above mentioned period of time. Keep the proof of shipping for the return shipment within reach.

The most efficient way to exchange an article is to return the item concerned and then to order the right size and colour again through the Fashionthings webshop.

The legal warranty rules and terms apply to all articles. The legal warranty means that a product must do what can be expected of it in all reasonableness. For the products of Fashionthings this means that all articles, provided that the washing instructions and the proper care has been complied with, can be worn for at least one year. Fashionthings is not responsible for damage to articles arisen during the return shipment. We recommend returning the article in the original packaging in order to prevent damage to the articles.

- WITHDRAWAL OBLIGATION

You have the right to cancel your order within 14 days after the day you received your goods without giving any reason. You must send the goods back within 14 days after informing the trader. You will then be credited with the total amount, including shipping costs. Only the costs for returning the goods from your home to the shop are for your own account. If you use your right of withdrawal, you need to return the goods with all accessories and – if reasonably possible – in its original condition and packaging to us. To exercise this right, please contact us on service@fashionthings.com. We will give a refund within 14 days from receipt of your cancellation provided that the returned goods have been received in good order.